Last Updated: November 19, 2024

Welcome to OptiTech Solutions. By accessing or using our website, located at https://optiTech.solutions, and our telecommunications services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully.

1. Acceptance of Terms
By using our services, you accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other applicable terms and policies. If you do not agree, please do not use our services.

2. Services
OptiTech Solutions provides telecommunications services, including but not limited to internet, voice, data solutions, and automated messaging services for personal and business use. The specific features, availability, and prices of our services are subject to change. Any updates will be posted on our website.

3. Service Availability and Modifications
Service availability may vary based on location, technical factors, and third-party service providers. OptiTech Solutions reserves the right to:

Modify, suspend, or discontinue any service at any time with or without notice.
Apply changes to features, pricing, and service terms as needed.

4. User Responsibilities
By using our services, you agree to:

Provide accurate, current, and complete information when signing up for services.
Use our services solely for lawful purposes and comply with all local, state, and federal regulations.
Avoid using our services in any way that may damage, disrupt, or interfere with our network, other users, or third-party services.
Refrain from transmitting unauthorized, fraudulent, or harmful content.

5. Payment Terms
Billing and Payment
You agree to pay all applicable fees for the services you select, as specified on our website or in your service agreement. Payments are due by the date specified on your billing statement.

Late Payments
Late payments may incur additional fees and penalties. Continued non-payment may result in suspension or termination of your service.

Refunds
Refunds are issued at our discretion and in accordance with applicable law.

6. Intellectual Property
All content, materials, trademarks, logos, and other intellectual property on this site are owned by or licensed to OptiTech Solutions and are protected by copyright, trademark, and other intellectual property laws. Unauthorized use, duplication, or redistribution of our intellectual property is strictly prohibited.

7. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

8. A2P Messaging Compliance
What Is A2P Messaging?
Application-to-Person (A2P) messaging refers to automated text messaging services sent to users for transactional updates, appointment reminders, promotions, and service-related notifications.

User Consent
By providing your phone number during service registration, you consent to receive A2P messages. Standard messaging rates may apply based on your mobile carrier’s terms.

Opt-Out of Messaging
You may opt out of receiving A2P messages by replying STOP to any message or by contacting us at Eddie@optiTech.solutions.

Data Security and Compliance
OptiTech Solutions adheres to all applicable regulations and standards for A2P messaging, ensuring the confidentiality and security of your information.

9. Limitation of Liability
OptiTech Solutions will not be liable for:

Any direct, indirect, incidental, special, or consequential damages arising from your use of our services, including loss of data or disruptions to business operations.
Issues caused by third-party service providers, such as internet outages or technical malfunctions.
Our liability is limited to the maximum extent permitted by applicable law.

10. Dispute Resolution
Any disputes arising from or related to these Terms and Conditions or our services will be resolved through arbitration in accordance with the laws of the State of California, without regard to its conflict of law principles.

11. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page, and your continued use of our services after changes have been made constitutes your acceptance of the updated terms.

12. Contact Information
If you have questions or concerns about these Terms and Conditions, please contact us:

OptiTech Solutions

Email: Eddie@optiTech.solutions
Phone: 626-848-8295